IMPaKT: A Framework for Linking Knowledge Management to Business Performance
نویسندگان
چکیده
A number of organisations have recognised the importance of managing their organisation knowledge in a more structured manner. However, the question arises as to how to evaluate the benefits of a Knowledge Management (KM) strategy and its associated initiatives on the performance of the organisation. This paper presents a framework for the assessment of the likely impact of KM and discusses findings from an evaluation workshop held to critique the framework.
منابع مشابه
Developing a business case for knowledge management: the IMPaKT approach
There is a wealth of literature on the role of knowledge management (KM) in business improvement. Those with responsibility for implementing KM in organizations are often required to demonstrate its benefits. The need to convince senior management and other stakeholders about the business benefits is increasingly recognized as crucial in justifying a KM strategy and the resources to support its...
متن کاملLinking Knowledge Management Strategy to Business Performance in Construction Organizations
A growing number of construction organizations are using Key Performance Indicators (KPIs) and some also perceive knowledge management as an integral part of their strategy. However, the link between knowledge management (KM) and organizational performance has not been adequately addressed, as the evaluation of the impact of knowledge management on business performance has remained a difficult ...
متن کاملThe Nexus among Resource Based Theory, Marketing Strategy, and Firm Performance: An Integrated Framework
The purpose of this article is to present the link among resource based theory, marketing strategy, and firms’ performance in order to propose integrative framework showing how the three constructs are linked. It is organized based on a review of academic literature on resource based theory and marketing strategy chronicled in major marketing journals up to December 2015. Besides, the paper ref...
متن کاملAbsorptive Capability and Competitive Advantage: Some Insights from Indian Pharmaceutical Industry
Every firm learns through firm specific methods. This learning process is operationalized by firm’s knowledge management practices. Therefore, knowledge to result in successful learning should be assisted by a combinative framework which can enhance a firms’ absorptive capability. This in turn will play a decisive role for achieving competitive advantage. Current literature in strategic managem...
متن کاملارایه یک روش ترکیبی در تدوین روش‌شناسی پیاده‌سازی مدیریت دانش
As organizations strive to improve their business performance and capacity for innovation, their attention is increasingly focused on how to conduct knowledge management. This cites a reason why utilizing organizational knowledge gives a strategic leverage to gain a competitive advantage in today’s business environment. A major factor causing the organizations shy away from Knowledge Management...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2003